To reset the password, you must have an administrative access. Please follow the given steps below or if you would like to watch video tutorial please click on the link given below.


Video Link: https://vimeo.com/360factors/review/284436004/22b94f383d


  • Go to Administration and then click User.


  • Click the user on which password reset is required.


  • Click on Reset Password after verifying the email address given below.


  • Click reset, you will be receiving the password reset link through the email.


  • Open the link which is sent through an email and reset your password.